Groom Club Neutral Bay Dog Grooming

Dog grooming salon, based in Sydney

Services

Your dog is in the best hands

At Groom Club, you can have peace of mind knowing that your furry family member is in safe hands.

Wash and Dry

Have your furry friend washed, dry and smelling like a dream.

Wash Dry + Tidy

Groomed and tidy, we keep your fur-baby clean and happy.

Full Groom

As the name suggests.
A spa session for your pup.

About us

Groom Club Team

With my experience and dedication, I’ll ensure that your pup receives a professional grooming experience tailored to their unique needs.

Agi

Your friendly Pet Stylist

I’m Agi, your friendly and experienced professional dog groomer. With my Hungarian roots and proud Aussie spirit, I bring a unique blend of passion and expertise to every grooming session.

Although my academic background is in accounting, my heart truly belongs to dogs and the art of grooming. This deep love and connection with our four-legged companions led me to pursue my true calling as a groomer. Now, I couldn’t be more thrilled to have the opportunity to care for your beloved pooch as well. I understand the importance of their well-being, and I’m committed to providing them with the highest level of care and attention.

Balazs

Chief Customer Officer

Hey there, pals! I’m Balazs, the bark-tastic Chief Customer Officer at Groom Club. Woof! My mission? To ensure that all our guests have a howling good time and can sniff around freely, exploring both bums and treats!

I totally get it, bathing can be a real ruff experience. But fear not! Once it’s done, oh boy, do I love that fresh feeling! And guess what? Your pawsome dog groomer always has treats on hand to make you feel extra special.Now, listen closely, my furry friends. If you ever get a case of the scaredy-dog syndrome, don’t fret! I’m right here, ready to lend a paw and share my toy collection to bring some wag-tastic cheer.

Oh, but that’s not all! After your grooming session, we can have a wild run around and unleash some serious fun! It’s the pawfect way to celebrate your fabulous makeover.

FAQs

Everything else you need to know

How much does it cost to groom my dog?

Dogs are as unique as can be, with various breeds, shapes, and sizes. We want to ensure you get the best value for your furry friend’s grooming session, so the cost will vary based on factors like coat type, condition, and the specific groom you’re looking for.
You can find our detailed price list right here.

How long will it take to groom my pet?

It all depends on their unique coat and the type of groom you have in mind. On average, an appointment can take anywhere from 1 to 3 hours.

But don’t you worry! Your furry friend will receive top-notch care and attention from our skilled groomers during that time. We understand just how important your pet’s well-being is, and we’ll make sure they feel pampered and loved throughout the entire grooming process.

Do I need to make an appointment?

To ensure your pet gets groomed on a day and time that works perfectly for you, we highly recommend scheduling an appointment. This way, we can accommodate your needs and ensure a smooth and convenient grooming experience. You can easily check our schedule right here.

At Groom Club, we value your time and want to provide the best service possible. By scheduling an appointment, you can know that we’re ready and excited to pamper your furry friend on a day and time that suits you best.

What time can I pick up and drop off my dog?

When you bring them in for their appointment, you can drop them off up to 1 hour beforehand.Once your furry friend’s grooming session is complete, we’ll give you a friendly heads-up to let you know. To ensure their safety and the smooth running of our operations, we kindly ask that you pick up your pet no later than 1 hour after the scheduled completion time.

What if I am running late?

We kindly recommend arriving at least 5 minutes prior to your scheduled appointment to ensure a smooth start. Please note that you will be considered late if you arrive later than 15 minutes past your scheduled time.

While we will do our best to accommodate late arrivals, we may not be able to complete the full service originally booked for your pet. In such instances, we will suggest an alternative service that can be completed within the remaining time. If you decline the alternative service, it will be treated as a late cancellation, resulting in the forfeiture of your deposit.

What if I have to cancel or reschedule my appointment?

To cancel an appointment, please inform the salon at least 48 hours in advance. You can cancel by calling the salon or using the cancellation link provided in the confirmation email for online bookings.

Failure to cancel or attend the appointment will result in forfeiture of the deposit.For rescheduling or making service changes, we kindly ask that you notify the salon at least 48 hours prior to your grooming session. You can reach us via phone or email or utilize the provided link in the confirmation email to make changes. Please understand that failure to provide notice within the specified timeframes will result in forfeiting the deposit.

Testimonials

What others say about us

Owner

Danielle Sparks

Thank you, Agi, for taking such good care of my nervous nellies. They not only looked amazing but I really appreciated your extra efforts to help them feel more comfortable.
Owner

Kylie Myers

Amazing experience with Agi and her chief customer officer Balazs! Our puppies love going there and are super well looked after. Great personalized experience - my new fav groomer!
Owner

Taya Hills

Super happy with how my Cavoodle was groomed at Groom Club!! My boy looked amazing, he was really happy & relaxed with Agi…..thank you for taking great care of him & giving him a gorgeous look